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Holabird Sports

General Shipping Information


Whenever you purchase from Holabird Sports we do our best to get your item out the door and on its way to you as quickly as possible. If you ever have questions (about anything), please contact us. We are here Monday-Friday, 9am to 5pm and Saturday 9am to 3:30pm (EST). We are always happy to help!


Take advantage of our Free Ground Shipping!

For a limited time, we are offering free ground shipping on all orders of $25 or more that are shipping within the Continental U.S. There are still a few restrictions, including ball machines, balls, and court equipment. Please see our Shipping Restrictions section for a complete list.


Processing and Shipping

  • Orders placed before 2:00pm (EST) Monday-Saturday begin processing the same day.
  • Orders placed after 2:00pm (EST) Monday-Saturday and any orders placed Sunday begin processing the next business day.
  • Most orders process and ship within two business days; however, please be aware that orders being shipped to a second address may take slightly longer to process and ship.
  • Orders are shipped Monday-Friday.
  • Most orders are shipped from Holabird Sports in Baltimore, MD; however some larger items are drop-shipped directly from the manufacturer.
  • If your order is delayed for any reason we will contact you.


Delivery and Shipping Costs

Delivery time and cost depends on shipping method and location. For detailed information please select a delivery option below.

Super Saver

  • Our Super Saver shipping is FREE on almost any order of $25 or more. Please see the Shipping Restrictions section for a list of items that don’t qualify.
  • Your order will be sent in the most cost-effective way possible (UPS or USPS).
  • If you would like to upgrade your shipping method, you may do so for only $4.
  • Delivery is not available to P.O. Boxes.
  • Tracking may be limited and should be available 24-48 hours after the package has been shipped.

Standard

  • Flat-rate shipping charge of $5.95 for orders under $25. Please see the Shipping Restrictions section for a list of items that don’t qualify.
  • Your order will be sent in the most cost-effective way possible (UPS or USPS).
  • If you would like to upgrade your shipping method, you may do so for an additional $3 (making your total shipping charge $8.95).
  • An estimated delivery date for your order will be provided at checkout.
  • Delivery is not available to P.O. Boxes.
  • Tracking should be available 24-48 hours after the package has been shipped.
  • Signature may be required.

Ball Shipping & Court Equipment

  • Ball shipping and court equipment prices are calculated based on quantity and your location. An actual shipping price will be provided at checkout.
  • An estimated delivery date for your order will be provided at checkout.
  • Delivery is not available to P.O. Boxes.
  • Tracking should be available 24-48 hours after the package has been shipped.
  • Signature may be required.

UPS Ground

  • If you are eligible for our free Super Saver shipping you may upgrade your order for only $4.00. Please see the Shipping Restrictions section for a list of items that don’t qualify.
  • If your order totals less than the $25, you will be charged a flat-rate of $5.95. You may upgrade your order for an additional $3.00, making your shipping total $8.95.
  • An estimated delivery date for your order will be provided at checkout.
  • Your order will be shipped UPS Ground.
  • Delivery is not available to P.O. Boxes.
  • Tracking should be available 24-48 hours after the package has been shipped.
  • Signature may be required.

USPS Priority Mail in the Continental U.S.

  • Shipping for the first item is $9.95.
  • Shipping for each additional item is $6.00 per item.
  • Small items may be combined. Your shopping cart will reflect actual costs.
  • Orders are delivered Monday-Saturday.
  • An estimated arrival time will be provided at checkout.
  • Tracking should be available 24-48 hours after the package has been shipped.
  • Please read our Shipping Restrictions section.

USPS Priority Mail to Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, and Guam

  • Shipping for the first item is $9.95.
  • Shipping for each additional item is $6.00 per item.
  • Small items may be combined. Your shopping cart will reflect actual costs.
  • Orders are delivered Monday-Saturday.
  • Most orders are delivered in 2-3 days. Please allow an additional 1-2 business days for processing. An estimated delivery date for your order will be provided at checkout.
  • Please read our Shipping Restrictions section.

UPS 2nd Day Air in the Continental U.S.

  • Flat-rate shipping charge of just $9.95.
  • Orders are delivered Monday-Friday.
  • An estimated delivery date will be provided at checkout.
  • All orders are shipped with delivery confirmation.
  • A signature may be required.
  • Delivery is not available to P.O. Boxes.
  • Tracking should be available 24-48 hours after the package has been shipped.
  • Please read our Shipping Restrictions section.

UPS 2nd Day Air to Alaska, Hawaii, or Puerto Rico

  • Shipping for the first item is $14.95.
  • Shipping for each additional item is $6.00 per item.
  • Small items may be combined. Your shopping cart will reflect actual costs.
  • Most orders are delivered in 2 business days. Please allow an additional 1-2 business days for processing. An estimated delivery date for your order will be provided at checkout.
  • All orders are shipped with delivery confirmation
  • Please read our Shipping Restrictions section.

UPS Next Day Air in the Continental U.S.

  • Shipping for the first item is $19.95.
  • Shipping for each additional item is $9.00 per item.
  • Small items may be combined. Your shopping cart will reflect actual costs.
  • Orders are delivered Monday-Friday.
  • An estimated delivery date will be provided at checkout.
  • All orders are shipped with delivery confirmation.
  • A signature may be required.
  • Delivery is not available to P.O. Boxes.
  • Tracking should be available 24-48 hours after the package has been shipped.
  • Please read our Shipping Restrictions section.

UPS Next Day Air to Alaska, Hawaii, or Puerto Rico

  • Shipping for the first item is $24.95.
  • Shipping for each additional item is $9.00 per item.
  • Small items may be combined. Your shopping cart will reflect actual costs.
  • Orders are delivered Monday-Friday.
  • Most orders are delivered in 1 business day. Please allow an additional 1-2 business days for processing. An estimated delivery date for your order will be provided at checkout.
  • All orders are shipped with delivery confirmation.
  • Please read our Shipping Restrictions section.

USPS Priority Mail to APO, FPO

Zone 1 (zip code begins with 0 or 3)
  • Shipping for the first item is $8.95.
  • Shipping for each additional item is $6.00 per item.
  • Small items may be combined. Your shopping cart will reflect actual costs.
  • Please read our Shipping Restrictions section.
  • Please allow 2-3 weeks for delivery. Listed below are the Department of Defense (DoD) mail transit times for delivering mail to overseas APO/FPO locations (delivery time begins with the time of acceptance):
    • Europe/Atlantic are delivered in 7–9 Days (APO / FPO AE ZIP™ Codes beginning with 090-092 and 094-099)
    • Iraq/Afghanistan/Middle East are delivered in 7-13 Days (APO / FPO AE ZIP™ Codes beginning with 340)
    • Central America/South America/Caribbean are delivered in 7-9 Days (APO / FPO AA ZIP™ Codes beginning with 340)

Zone 2 (zip code begins with 9)
  • Shipping for the first item is $12.95.
  • Shipping for each additional item is $10.00 per item.
  • Small items may be combined. Your shopping cart will reflect actual costs.
  • Please read our Shipping Restrictions section.
  • Please allow 2-3 weeks for delivery. Listed below are the Department of Defense (DoD) mail transit times for delivering mail to overseas APO/FPO locations (delivery time begins with the time of acceptance):
    • Japan/Korea/Pacific Islands/Far East are delivered in 7–9 Days (APO / FPO AP ZIP™ Codes beginning with 962-966)

Delayed military mail piece contact information:

Transit times will vary depending on operational conditions and the unit of the addressee. Those in established bases should continue to receive regular service, while those in forward areas or engaged in operations may experience longer arrival times due to logistical constraints.

When it appears that the difficulty has occurred after the mail has left the jurisdiction of the United States Postal Service, the matter is referred to the Military Postal Service Agency (MPSA), the Department of Defense liaison agency with the Postal Service that has overall responsibility for Postal operations at military locations overseas.

For help with these situations you can write to:

Deputy Director
Military Postal Service Agency (MPSA)
2461 Eisenhower Avenue
Alexandria, VA 22331-0006

If you have a specific problem that you would like to discuss with the Military Postal Service Agency officials in the future, you may contact their customer service at 1-800-810-6098.

Canada Air Parcel Post

  • Shipping for the first item is $15.00.
  • Shipping for each additional item is $15.00 per item.
  • Small items may be combined. Your shopping cart will reflect actual costs.
  • Orders are delivered Monday-Saturday.
  • Please allow up to 14 business days for delivery.
  • Shipments may be subject to import duties and taxes which are levied once shipment reaches your country. Duties and taxes are the responsibility of the recipient. Contact your local customs office for details prior to ordering
  • Please read our Shipping Restrictions section.

International

Please refer to our International Shipping Policy.

Shipping Restrictions

  • Manufacturer Restrictions. Due to manufacturer policies some items cannot be shipped outside of the U.S. Restricted products are noted and you will be alerted of any problems during checkout.
  • Ball hoppers, ball machines, tennis balls, racquetball balls, tennis court equipment, stringing machines and court maintenance equipment must be shipped ground delivery and therefore cannot be shipped outside the continental U.S. These items do not qualify for FREE Ground Shipping.

Tennis Balls

Due to the size and weight of cases of balls, they do not qualify for flat-rate shipping or our free shipping specials. Shipping charges for cases of balls vary based upon the quantity of balls ordered as well as the shipping destination. Exact shipping charges will be reflected at checkout. If you have any questions or concerns, please contact us at (866) 860-1416 or info@holabirdsports.com for more information.

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