Support bearing fell off while picking up balls
One of the end caps came off of the expandable tubing at the bottom of the hopper through which the balls enter. This was fixed more permanently by rolling tape around the end of the flex tube to keep it from sliding out. Surely more end caps will fall off with use and hence the 3-star rating. I cautiously recommend this product to clarify my selection of "Yes" I would recommend this product.
I sincerely apologize that your hopper is not performing as expected. We value your review as we work with the manufacturers to better improve the quality of our products. If you would like to return it under warranty, please email us at firstname.lastname@example.org to request a return postage label at no cost to you.