Be careful with the ice packs
Gave it 5 stars because it really helps ease the pain and is very good targeting the ice on the Achilles. BUT BE CAREFUL when you freeze the ice packs. The paper siding should never be wet going into the freezer if you have folded the pack in half because the paper sides stick together and rupture the pack making it unusable. We have ruined 2 out of 4 already :-( but we still love the product and have ordered another one for a different family member!